Good to know
We want to make sure that the contents of our insurance policies are understandable to you, even if we cannot present the information in your language. As an insurance company, we have a duty to provide you with sufficient information about the insurance you have purchased, which is why you need an interpreter to assist you when buying insurance from us.
Our insurance documents, claims decisions and invoices are in Finnish. In the online service, claims can only be filed in Finnish. Because of this, we ask that you fill in a separate interpreting commitment, in which you agree that you will obtain an interpreter to assist you in handling insurance matters if necessary. This ensures that you understand the content of the documents you receive and that your future interactions with us go as smoothly as possible.