About Turva

Turva is an insurance company that believes in the power of smiles

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To a union member

What it means to be the best insurance company

Turvassa on tutkitusti Suomen tyytyväisimmät vakuutusasiakkaat, jo 14 vuotta. Turva on se helppo vakuutuskumppani: rehellinen, välittävä ja aina tavoitettavissa.

Turva tarjoaa fiksua turvaa tavallisille palkansaajille, yrityksille ja yhteisöille. Meillä on alan parhaat tuotteet ja palvelut.

Voitot jaetaan asiakkaille etuina ja alennuksina. Me ollaan yhteisöllinen vakuutusyhtiö, eli asiakkaat omistaa meidät.

Turva on luotettavin vakuutusyhtiö. Me hoidetaan asiat heti, eikä sitten joskus. Joskus jopa kysymättä.

Turva in brief

Official name in English:	Turva Mutual Insurance Company
Head office	Tampere
Number of employees	343 (average number in 2022)
CEO	Ville Raunio
Income from premiums	€140.9 million (2022)
Business ID	0211695-5

In 2024, Turva’s customers included

227 100 private customers

42 trade unions

11,100 corporate customers

1,462,000 persons insured through trade unions

Owner-customers and mutuality

Turva Mutual Insurance Company is a nationwide mutual non-life insurance company. Mutuality means that Turva is owned by its customers, the policyholders. For customers, mutuality is visible as competitive prices, discounts and owner-customer benefits.

Turva is a Finnish mutual insurance company whose range of services covers all non-life insurance products. In addition, we act as intermediaries in offering LocalTapiola Group's voluntary life and pension insurance. In statutory earnings-related pension (TyEL) insurance, our partner is Elo Mutual Pension Insurance Company. Our customers mostly include households, associations and small and medium-sized enterprises.

Our mission and values

Our mission is to provide the best possible insurance cover for trade union members. Our goal is to be an insurance company that offers service that exceeds expectations. We want to be the best place to work for our employees.

Turva's operations are guided by our values: responsible, straightforward and Smile, you’re safe with Turva!

Responsible

We take responsibility into account in all our operations. As a mutual insurance company, our roots are in joint and several liability, which means that we bear risks together and help others get back on their feet after hardships.

Turva's basic task is to produce benefits and financial rewards for our owner-customers. For us, responsibility means the best treatment of owner-customers in the industry, financial solidity, a culture of doing the right thing, environmental sustainability and Finnish ownership. These are the cornerstones of our work. Our focus areas of responsibility are built over this foundation.

Our customer promise is that the daily lives of trade union members will be even safer in the future. This requires continuous actions in social, economic and environmental responsibility and ESG management.

Straightforward

The customer's matter is handled by Turva without extra complications. Our customer service is straightforward, down-to-earth and fast. This straightforwardness is also visible in Turva's organization, which operates efficiently both internally and externally. Our processes and decision-making are easy to follow, efficient and aimed at straightforward but responsible and high-quality operations.

Turva is a learning, developing and boldly forward-looking organization that also strengthens the success of its partners.

Smile, you’re safe with Turva!

Great customer service is a cornerstone of Turva's success. Great service comes from our skilled professionals. In Turva, customers are listened to, served and encountered. Turva is easily approachable and close to the customer, which means that our understanding of our customers is excellent. We offer customers the peace of mind provided by insurance coverage, which makes it easier for our customers to go about their day with a smile.

The professionalism and service attitude of Turva's employees are first-rate. Professional and healthy employees also help strengthen our customers’ confidence in the future and the belief that a long customer relationship pays off.

About Turva

Turva is an insurance company that believes in the power of smiles

What it means to be the best insurance company

Turva in brief

In 2024, Turva’s customers included

Owner-customers and mutuality

Our mission and values

Responsible

Straightforward

Smile, you’re safe with Turva!

Services for personal customers

Business customers

About Turva